Related Articles
Manually Provision ATA
Portal Steps: Login https://dctechitllc.simplelogin.net Hosted PBX Users Select User Phones Tax Add Phone Select Model Select Server Enter Mac Address Line: 1 Save Find IP Address of ATA: 1. Call *** 2. Enter 02 Take note of IP Address Setup Phone ...
Provisioning Phones
Notes: Always factory reset your phone before trying to auto provision it. Ensure your device is running a current firmware version. Devices with old firmware may not provision or function properly. GrandStream Find IP for the Device Plug in an ...
Replacing Employees
If you have a new employee taking over an old employee’s extension: 1. On the menu bar, click . 2. Click the name of the user being replaced. 3. Change the name, department, email address, and password, as appropriate, and then click Save. 4. To ...
How to Park and Retrieve Calls
Call Parking enables you to "hold" a call in a "parking lot" (aka parking orbit) so that it can be retrieved by the same or another extension when they are available. It is similar to the hold functionality offered by legacy key systems but still ...
Phone Terms Oh My! (Glossary)
Term Definition Application Layer Gateway A router component that theoretically helps with NAT traversal. In reality, phones can traverse NAT, so ALGs should be disabled. Answering rule A rule that specifies how to handle calls for a time frame. Auto ...