Replacing Employees

If you have a new employee taking over an old employee’s extension:

1.   On the menu bar, click

.

2.   

Click the name of the user being replaced.

3.   

Change the name, department, email address, and password, as appropriate, and then click Save.

4.    To reset the mailbox for the new employee, click the Voicemail tab, scroll down to the Data section, click Clear Data followed by Yes at the confirmation prompt, and then click Save.

This does not change the name on other services, for example, the BLF buttons on the phone or the Snapmobile, Fax and Microsoft teams integration.

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