Managing Greetings

Managing Greetings

1.    Click on the Add Greeting button. 

The appearance will change, showing a button with the Record option. When selected it will display a Call me at field.

2.    In the Call me at field, enter a number to call. This can be an extension or a telephone number such as your cell phone.

3.    In the Greeting name field, enter a name for this greeting.

4.    Click the Call button.

5.    At the prompt, record the new greeting. When you finish the greeting, press #.

6.    Click Add Greeting at the bottom of the Manage Greetings page, and then click Done to close the page.

Uploading a Greeting

Ø  To upload a greeting

1.    From the Settings tab on the greetings section, click the speaker icon . 

Under Greetings page similar to the one in Figure 2‑7 on page 20 appears.

2.    Click Upload.

3.    Click the Browse button.

4.    In the Choose File to Upload dialog box, select a WAV or MP3 recording from your PC, and then click Open

The path and file name appear in the Browse field.

5.    Click Upload.

6.    Click Add Greeting at the bottom of the Manage Greetings page, and then click Done to close the page.

 

Text to speech

Ø  To Add a Speech via TTS

1.    From the Settings tab on the greetings section, click the speaker icon 

2.    Click Text-To-Speech.

3.    A new field with the text will show up. Enter the text you want to be spoken via the AI voice.

4.    In the voice field you can click the play button  to listen which voice fits best within your organization. 

5.    Once all has been set, click on the Add greeting button and then Done.

 

Greeting for Dial by Name Directory

If your company has a dial-by-name directory, you must record your name for the directory to be found.


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