Admin Icons/Menus

Admin Icons/Menus

Menu Icon

Description

Shows active call information such as graphs and statistics.

Shows users configured in the system, and allows you to add, edit, and import users.

Shows auto attendants configured in the system, and allows you to add, edit, and delete auto attendants.

Shows call queues configured in the system, and allows you to add, edit, and delete call queues, add Music On Hold files to call queues, and configure agents associated with call queues.

Shows all time frames configured in the system, and allows you to add, edit, and delete time frames and view time frame start and end times.

Shows all files that are part of the Music On Hold feature, and allows you to add, edit, and delete Music on Hold files, change the order in which files are played, and randomize the playing of the files.

Allows you to manage the phone numbers in the system.

Allows you to manage the phone hardware in the system.

Allows you to review, filter, and export call logs for greater analysis.

    • Related Articles

    • Grandstream Login Information

      Hi Team, Default password: admin or password. If make you change please use Yealink1
    • Provisioning Phones & SNAPMobile

      The Phones page allows you to manage your phones. To display the Phones page, click the Phones icon at the top of the page: Each row shows a phone that has been added to the system, along with: · Whether the phone is registered. · The phone name and ...
    • Manually Provision ATA

      Portal Steps: Login https://dctechitllc.simplelogin.net Hosted PBX Users Select User Phones Tax Add Phone Select Model Select Server Enter Mac Address Line: 1 Save Find IP Address of ATA: 1. Call *** 2. Enter 02 Take note of IP Address Setup Phone ...
    • Provisioning Phones

      Notes: Always factory reset your phone before trying to auto provision it. Ensure your device is running a current firmware version. Devices with old firmware may not provision or function properly. GrandStream Find IP for the Device Plug in an ...
    • Using the Home Page & Intro to Voicemail (Tips & Tricks)

      Home The Home page of your portal provides an at-a-glance view of everything going on with your extension. Table 2‑1 describes the areas on the Home page. Field Description New Messages Shows new messages. You can play messages, click to call back, ...