Menu Icon | Description |
Shows active call information such as graphs and statistics. | |
Shows users configured in the system, and allows you to add, edit, and import users. | |
Shows auto attendants configured in the system, and allows you to add, edit, and delete auto attendants. | |
Shows call queues configured in the system, and allows you to add, edit, and delete call queues, add Music On Hold files to call queues, and configure agents associated with call queues. | |
Shows all time frames configured in the system, and allows you to add, edit, and delete time frames and view time frame start and end times. | |
Shows all files that are part of the Music On Hold feature, and allows you to add, edit, and delete Music on Hold files, change the order in which files are played, and randomize the playing of the files. | |
Allows you to manage the phone numbers in the system. | |
Allows you to manage the phone hardware in the system. | |
Allows you to review, filter, and export call logs for greater analysis. |